Process improvement and use of information technology in the warehouse as well as collaboration with supply chain partners. Three best practices for obtaining true collaboration are:
Transparency
Making the warehouse transparent to the customer, operators and management allows for everyone to base decisions on fact and not speculation.
Transparency enables a continuous analysis and improvement of warehouse performance.
Accurate and Real-Time Data
Utilization of an information management system such as the NorthStar WMS allows for collecting all the data and turning it into business driving information.
Manage by Process, Not People
A company that runs a responsive and collaborative warehouse has everyone on the same page from on the dock door to the CEO. This is accomplished by everyone buying into process management. the NorthStar WMS is a process-driven system that will determine how to eliminate, combine and enhance processes.