We are available 24/7 to call

Office: 952-247-4272 or

Request a demo

How We Create the Perfect Order

The Suppy Chain Council describes perfect order fulfillment as a descrete measurement defined as:

  • The % of orders delivered to the right place
  • With the right product
  • At the right time
  • In the right condition
  • In the right package
  • In the right quantity
  • With the right documentation
  • To the right customer
  • With the right invoice

Failure to meet any of these conditions results in a less than perfect order.

We strive to do it right.  This is how we do it.

  • The NorthStar WMS is a complete pick – pack – ship system, no need to integrate a 3rd party ship system.  Rate shop, address validation and produce all shipping documents from the same Pack screen.
  • Eliminate manual data entry and the mistakes of key-stroking data and interpretation of hand-written data.
  • Take advantage of real-time and accurate data with barcode scanning.
  • Multiple points of validation throughout the order process.
  • Transparency with time / date stamping to show:
    • Who did What and when did they do it.
    • Is everyone following the process.

 

The % of on-time orders X the % of complete orders X the % of undamaged orders X orders with correct paperwork = perfect order performance.

  • Nobody wants inventory but you had better not have a stock-out.
  • Customers don’t complain, they just go away.