Made the right choice!
I like the fact that the same people that made the promises during the sales process are the same people we have direct contact with. Furthermore, they always answer or return our calls promptly. They have continued to customize our experience to suit our unique business needs. We are a wholesale distribution company and all of our shipments will go through this system to retail stores across the country and abroad.
After talking to Software Advice we looked at a number of warehouse management systems and came away with awarding our business to NorthStar Automation. This was a major technology purchase for us and we appreciated the effort the NorthStar team did to make this the right choice.
Their project management team brought all of pieces together for integrating into our accounting system and our EDI partner, SPS. They also project managed resources for setting up the wireless network for the mobile barcode scanners and printers. The NorthStar WMS is a true pick, pack and ship system. Based on our business rules they set up the best pick logic and processes. At our pack stations we manage the packing process and best method of shipping off the same screen, also producing all shipping documents and shipping labels. The NorthStar WMS integrates to our carriers; FedEx, UPS, USPS and Stamps.com.. In conclusion we are now using real-time and accurate data and we now have reports we never even thought of before that help us drive and grow our business.